Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Ravenzia.com (the “Site”).

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including:

  • Your web browser, IP address, and time zone
  • Some of the cookies installed on your device
  • Information about the web pages or products you view
  • Websites or search terms that referred you to our Site
  • Your interactions with the Site

This data is referred to as "Device Information."

We collect Device Information using:

  • Cookies: Small data files stored on your device. Learn more about managing cookies at www.allaboutcookies.org.
  • Log Files: Track actions on the Site and collect IP addresses, browser types, internet service providers, referring/exit pages, and timestamps.
  • Web Beacons, Tags & Pixels: Electronic files used to track browsing behavior.

Additionally, when you make a purchase or attempt to purchase from the Site, we collect:

  • Your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.

This data is referred to as "Order Information."

When we mention "Personal Information" in this policy, it includes both Device Information and Order Information.

How We Use Your Personal Information

We use your Order Information to:
✅ Fulfill orders (processing payments, arranging shipping, sending invoices and confirmations)
✅ Communicate with you
✅ Screen orders for fraud or potential risk
✅ Provide product recommendations and promotions, based on your preferences

We use Device Information to:
✅ Detect potential fraud or risks (such as monitoring IP addresses)
✅ Optimize our Site (analyzing browsing behavior and marketing effectiveness)

Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us process and improve your shopping experience:

  • Shopify: Our online store platform. Read Shopify’s privacy policy here.
  • Google Analytics: Helps us understand customer interactions. Read Google’s privacy policy here.
  • Advertising Platforms: We use targeted advertising, which you can opt out of (see below).

We may also share your information to:
🔹 Comply with legal obligations (subpoenas, regulatory requests)
🔹 Protect our rights and prevent fraudulent activities

Behavioral Advertising

We use Personal Information to provide targeted ads and marketing communications. Learn more at Network Advertising Initiative.

Opt-out from targeted ads:

Additionally, you can opt out via Digital Advertising Alliance.

Do Not Track

Please note, our Site does not modify its data collection practices in response to Do Not Track signals from your browser.

Your Rights

If you are a European resident, you have the right to:
✔ Access, update, or delete your personal data
✔ Object to data processing
✔ Request data portability

To exercise these rights, contact us at support@ravenzia.com.

Also, please note that your data may be transferred to Canada and the United States for processing.

Data Retention

We retain Order Information for our records unless you request deletion.

Policy Updates

We may update this Privacy Policy periodically to reflect legal, operational, or business changes. Any updates will be posted on this page.

Contact Us

📧 For questions or concerns regarding this Privacy Policy, reach out to:
📩 Email: support@ravenzia.com

📍 Mailing Address:
Ravenzia
[Re: Privacy Compliance Officer]
[Complete Address]